WAIT, Make sure you follow these steps BEFORE you upload your bulk contact list (Outside of the U.S. Only)!
We know your time is valuable. Our goal is to make the bulk upload process as fast, simple and easy as 1-2-3!
Here are the STEPS (Make sure you're logged in and in the Manage Users section):
Step 1: Click on Bulk Import Users and Download the CSV Template
Step 2: Add the contact information to the sheet. Make sure the SMS and Voice sections has a plus sign (+) and then the country code before each contact number (Ex. +123XXXXXXXXXXX). This is important so the spreadsheet knows the plus sign (+) is not a formula.
Step 3: Upload the sheet by clicking on "File Upload" and then hit Submit