Troubleshooting

Printer

• How to clear your printer's IP address
• How to Factory Reset Your Brother QL-820NWB or QL-820NWBc Printer?
• Help! I'm Having Visitor Badge Printing Issues
• Resetting the WiFi Connection on Your Brother Printer
• Checking Badge Printer Setup / Printing a Test Badge

Features

• Troubleshooting No-Touch Visitor Check-in

iPad

• Why Can’t My Visitor See the Fields to Input Information in Greetly (Text Too Light)?
• Why does my iPad go dark/sleep when running Greetly?
• My iPad Is Losing Charge, Even When Plugged In
• How Do I Reset My Disabled iPad?
• How to Troubleshoot iPad Power Issues
• My iPad is Off Line
• Help! My iPad Is in and Out of WiFi Connection
• Granting Greetly Access to an iPad Camera
• Oh No! I Forgot My Passcode for My iPad

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Android tablet

• How to Clear the Cache on the Greetly App [Android tablet]?

Portal

• Help! I'm trying to log into another Greetly account on my iPad, but it remains logged into the previous account. 
• Error Too Many Redirects Google Chrome Cookies Issue for app.greetly.com
• Deleting and Reinstalling the Greetly App
• Greetly Crashes During the Visitor Check- In Process

Integration

• Resolving Issues Receiving Slack Reception Notifications

Notifications

• Why do my voice notifications say "Application Error"?