How to Change User's Contact Information?

You've setup Greetly digital receptionist and everything is working perfectly. Now Susan in Human Resources realizes that her phone number and email address are listed wrong in her user profile.

You've setup Greetly digital receptionist and everything is working perfectly. Now Susan in Human Resources realizes that her phone number and email address are listed wrong in her user profile.

No need to panic, Greetly is here to help.

In order for you to make the changes, make sure you are logged in to the Greetly app and follow these easy steps:

  1. Click on "Manage Users".

  2. Click on the Users name you need to make the change for.

  3. Now you can Click on any of the boxes you need to update (ex. First name, last name, company, email address, text number, voice number, or Slack handle).

  4. Scroll down to the bottom and click "Save".  

And you are done. Wow, that was easy!