Google Chat notifications
NOTE:
Chat bots cannot be added to personal gmail accounts
Each user who wishes to receive notifications via Google Chat has to install the Greetly bot on their Google account.
- Turn on hangouts notifications from location settings from your web portal account
"Under Notifications Preferences, enable Google Hangouts"
Note: A Global or location admin must turn this feature on in this section in order for users (ie: employees etc.) to be able to enable Google Hangouts from their profile notifications. - Add the bot in the Gmail
- Go to chat.google.com, sign in with the email address you use for Greetly
- Under Bots, Click on the + button in Chat
- Type "Greetly" inside the search box
- Click Message on the Greetly bot
You should see the message "Thank you for connecting the Greetly bot!"
- Click Save
- The system will generate a combination of letters and numbers in the Hangouts handle section in your profile
Example:
That's it! Your friendly bot will now keep you in the loop via Google Chat!
What to expect?
Within a few minutes after the visitor checks in you will receive a Google Chat notification from our automated system.
The message will say what is listed in your "What notification would you like to send to the employee?" for that particular check-in button.
For example:
The is an example of the Google Chat notification you will receive:
