Zapier's Quick Troubleshooting Steps

Troubleshooting steps on issues synching with Zapier

Before getting started

Are you familiar with Zapier? Click on the Getting Started Guide to familiarize yourself.

Troubleshooting steps on issues synching with Zapier

*Please note that only the account owner can set up the Zapier integration

  1. Sign into your Zapier account
  2. Make sure you have the latest version of Zap
  3. Make sure you check the timing of your Zap setup versus the user history you are searching for 
  4. Check the task history section
  5. Look for "Instance of Zap history of missing user"
  6. Check to see if it says "Error or Success"
  7. If it says "Error", take screenshots of the "Data In and Data Out" and email it to: success@greetly.com