You can reset your Brother QL-820NWB or QL-820NWBc printer using the LCD menu.
Press the [Menu] button.
Press the UP or Down Arrow button to select [Administration], and then press the [OK] button.
Press the UP or Down Arrow button to select [Reset], and then press the [OK] button.
Press the UP or Down Arrow button to select the reset menu, and then press the [OK] button.
Refer to the table below:
| Reset menu | Settings | Description |
|---|---|---|
| Factory Reset | Reset Back |
Returns all printer settings, including the communication settings and device settings, to their factory defaults. Templates and databases stored in the printer are also deleted. |
| User Data Reset | Reset Back |
Returns all device settings to their factory defaults. Templates and databases stored in the printer are also deleted. |
| Network Reset | Reset Back |
Returns the communication settings to their factory defaults. |
After you have reset the printer, you can follow the steps in this knowledge base article on Setting Up Badge Printing.