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      How to Factory Reset Your Brother QL-820NWB or QL-820NWBc Printer?

      Are you having issues with your QL-820NWB or Brother QL-820NWBc printer and need to reset it?

      Follow these quick steps on resetting your Brother (QL-820NWB or QL-820NWBc) printer.

      Visitor badges from check-in software

      You can reset the following settings using the LCD menu.

      See the steps below:

      1. Press the [Menu] button.
      2. Press the UP or Down Arrow button to select [Administration], and then press the [OK] button.
      3. Press the UP or Down Arrow button to select [Reset], and then press the [OK] button.
      4. Press the UP or Down Arrow button to select the reset menu, and then press the [OK] button.

        Refer to the table below:
        Reset menu Settings Description
        Factory Reset Reset
        Back        		 Returns all printer settings, including the communication settings and device settings, to their factory defaults.
        Templates and databases stored in the printer are also deleted.
        User Data Reset Reset
        Back        		 Returns all device settings to their factory defaults.
        Templates and databases stored in the printer are also deleted.
        Network Reset Reset
        Back        		 Returns the communication settings to their factory defaults.

        Set up your printer:

        Now that you have reset the printer, you can follow the steps in this knowledge base article on how to Print Visitor Badges Over Bluetooth (Recommended).